Same-Day Delivery Policy
Availability
Same-day delivery is available for select products and locations only. Availability will be displayed on the product page or during checkout.
Order Cut-Off Time
Orders placed before the specified cut-off time (as shown on the website) are eligible for same-day delivery. Orders placed after the cut-off time will be scheduled for the next available delivery slot.
Eligible Products
Same-day delivery is primarily applicable to fresh and perishable items such as sweets and namkeen. Certain products may be excluded due to availability, preparation time, or delivery constraints.
Delivery Timeline
Same-day deliveries are typically completed between 9:00 AM and 8:00 PM on working days. Exact delivery time may vary based on order volume, location, and traffic conditions.
Charges
Additional charges may apply for same-day delivery. Any applicable fees will be clearly displayed at checkout before order confirmation.
Failed or Delayed Same-Day Delivery
In rare cases where same-day delivery is not possible due to unforeseen circumstances such as heavy demand, weather conditions, or operational constraints, the order may be delivered on the next working day without liability for compensation.
Address & Recipient Availability
Customers must ensure that the delivery address is accurate and that the recipient is available to accept the order. Failure to do so may result in delivery delays or rescheduling.
Contact Support
For any questions regarding same-day delivery, please contact our customer support team at customercare@pradeepsweets.com.
